Senior Team

  • Sam Woodward

    Sam Woodward

    Operations Manager

    I’m the Service Desk Manager here at WoodITC. I joined the company in July 2020 and it has been my privilege to work with and manage a fantastic team of technicians, helping to provide support to our always expanding clientele.

    As the Service Desk Manager, it is my job to ensure, as a team, we are always meeting and exceeding our service standards, whilst providing effective, friendly and clear IT support to our clients.

    On the rare occasion I’m not in front of a screen, I can be found in the gym! I love all things fitness, but my biggest passion is bodybuilding.

  • Ronnie Pickup

    Ronnie Pickup

    Service Desk Manager

    I’m Ronnie, I have been at Wood ITC for six  years. I started as a Junior Service Desk Technician, and today, I  hold the position of Service Desk Manager and Account Manager.

    As a Service Desk Manager, I’m responsible for the smooth operation of our daily IT support functions. Simultaneously, in my role as an Account Manager, I build and maintain vital client relationships, ensuring their satisfaction and trust.

    Beyond the office, I’m passionate about gaming and spending quality time with the family and taking leisurely walks with the dogs.

    One aspect of my career that i am most proud of is helping mentor junior team members. Guiding their growth and helping them unlock their potential is a privilege I cherish.

  • Andy Patchett

    Andy Patchett

    Technical Lead

    I am the Technical Lead here at Wood ITC,  My role is to Lead the team that manages, maintains and helps improve our clients infrastructure to provide a secure and reliable user experience. 

    From my first experience using my Grandmothers Commodore Plus 4 that started my computer journey and now after 20 years working in the Computer industry I still get the same excitement and enjoyment in fixing things and investigating new technologies as I did on day one.  

    This drive to learn how things work and seek out new technologies allows me and the team to make insightful decisions to help drive systems improvements. 

    Outside of WoodITC I am a keen Amateur Rugby player with my local team and a Musician using computer technology to make music. 

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